Privacy Policy

Maharaja Drinks Emporium Limited

Thank you for choosing Maharaja Drinks Emporium Limited for your online beverage shopping needs.

1. Important Information:

This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you access our website and use our services. Your privacy is of utmost importance to us, and we are committed to safeguarding the personal data you share with us. Please read this Privacy Policy carefully to understand how we handle your information.

Maharaja Drinks Emporium Limited ("we," "us." or "our") is the controller and responsible for your personal data.

2. Data That We Collect:

Personal data means any information about an individual from which that person can be identified.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

a) Identity data first name, last name, any previous names, username or similar identifier, marital status, title, date of birth and gender.

b) Contact data includes billing address, delivery address, email address and telephone numbers.

c) Financial data includes bank account and payment card details.

d) Transaction data includes details about payments to and from you and other details of products and services you have purchased from us.

e) Technical data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access this website.

f) Profile data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

g) Usage data includes information about how you interact with and use our website, products and services.

h) Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How personal data is collected:

We use different methods to collect data from and about you including through:

a) Your interactions with us:

You may give us your personal data by filling in online forms or by corresponding with us by post, phone, email or otherwise. This includes personal data provided when you:

purchase our products;
create an account on our website;
subscribe to our service or publications;
request marketing to be sent to you;
give feedback or contact us.

b) Cookies and tracking technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website and gather information about your interactions with our site. You can manage your cookie preferences through your web browser settings.

4. How We Use Your Information:

a) To register you as a new customer.

b) To fulfill orders: We use your personal data to process and deliver your orders, verify your age, manage payments, and handle returns or refunds when necessary.

c) Account management: Your information is used to manage your account, including order history, preferences, and communication preferences.

d) Communication: We may use your contact information to send order updates, promotional offers, newsletters, or important notices related to our services. You can opt-out of marketing communications at any time by following the opt- out links within any marketing communication sent to you or by contacting us.

e) Legal compliance: We may use your personal data to comply with legal obligations and regulations related to the sale of alcoholic beverages. As we sell alcoholic beverages, we are required by law to verify your age.

f) Improving services: We analyse data to enhance our website, products, and services for a better shopping experience.

5. Sharing Your Information:

a) Third-party service providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, and marketing agencies.

b) Legal requirements: We may disclose your information if required by law, legal processes, or to protect our rights and safety or those of others.

c) Publication: Your feedback and comments may be published on our website, edited for clarity, length, or to remove inappropriate content while retaining the original intent. Published comments will be attributed to you by your first name or initials only, ensuring your privacy while providing credit for your valuable input.

6. Data Security:

We employ reasonable administrative, technical, and physical security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention:

We will retain your personal information for as long as necessary to provide our services, comply with legal or regulatory obligations, and resolve disputes.

We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

8. Your Rights:

You have the right to access, correct, update, or delete your personal information. You may exercise these rights by logging into your account or contacting us. You have the right to object to the processing of your data or withdraw your consent where applicable.

If you wish to access your data, to delete your account or request the deletion of certain personal data, please contact us at mistry@maharajadrinks.com.

9. Children's Privacy:

Our services are not intended for individuals under the legal drinking age in their country. We do not knowingly collect personal information relating to children.

10. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. The latest version will be posted on our website, and the date of the last update will be indicated at the top.

11. Contact Us:

If you have any questions, concerns, complaints or requests related to your personal information or this Privacy Policy, please contact us at mistry@maharajadrinks.com.

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Thank you for trusting Maharaja Drinks Emporium Limited with your information.

Maharaja Drinks Emporium Limited
Mayfield House
256 Banbury Road
Oxford
OX2 7DE
www.maharajadrinks.com